What information we collect
We collect information that you provide to us directly or indirectly, such as:
- Your name, email address, phone number, and other contact details when you register, subscribe, or communicate with us.
- Your preferences, feedback, ratings, reviews, and other interactions with our website, services, or products.
- Your location, device, browser, operating system, IP address, and other technical information when you access or use our website, services, or products.
- Your payment information, such as your credit card number, billing address, and transaction history, when you make a purchase or donation through our website, services, or products.
We also collect information from third-party sources, such as:
- Social media platforms, such as Facebook, Twitter, Instagram, etc., when you link or connect your account with us or share our content on these platforms.
- Analytics and advertising services, such as Google Analytics, Google Ads, etc., when you visit or use our website, services, or products or click on our ads on these services.
- Other websites, services, or products that are affiliated or partnered with us, when you visit or use them or interact with their content.
How we use your information
We use your information for various purposes, such as:
- To provide, maintain, improve, and personalize our website, services, or products for you and other users.
- To communicate with you about our website, services, or products, such as sending you newsletters, updates, offers, surveys, etc., or responding to your inquiries, requests, or complaints.
- To analyze and measure the performance, effectiveness, and popularity of our website, services, or products, and to improve our marketing and advertising strategies.
- To protect our website, services, or products, and to prevent, detect, and resolve any fraud, abuse, security, or technical issues.
- To comply with our legal obligations, such as responding to court orders, subpoenas, or requests from law enforcement or regulatory authorities.
- To enforce our terms and conditions, policies, and agreements, and to protect our rights, property, and safety, and those of our users, partners, and affiliates.
How we share your information
- Other users, when you choose to share your information publicly or with specific groups or individuals on our website, services, or products, such as posting comments, reviews, ratings, or other content, or sending messages, invitations, or gifts.
- Other websites, services, or products that are linked or integrated with our website, services, or products, when you visit or use them or interact with their content. These third parties may have their own privacy policies and practices, which we encourage you to review before providing them with your information.
- Other parties, when we have your consent or when we are required or permitted by law to do so, such as in the event of a merger, acquisition, sale, reorganization, or bankruptcy of our business, or when we need to protect our rights, property, or safety, or those of our users, partners, or affiliates, or to comply with legal obligations, requests, or orders.
How we protect your information
We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction, such as:
- Using encryption, firewalls, passwords, and other security technologies and practices to safeguard your information.
- Limiting the access to your information to our authorized employees, service providers, agents, or partners, who need to know your information for the purposes we authorize and who are bound by confidentiality obligations.
- Educating and training our staff and partners on the importance of data protection and privacy.
- Reviewing and updating our security policies and procedures regularly.
However, no method of transmission or storage of information is completely secure, and we cannot guarantee the absolute security of your information. We urge you to take steps to protect your information, such as:
- Choosing a strong and unique password for your account and changing it periodically.
- Logging out of your account and closing your browser or app when you are not using our website, services, or products.
- Avoiding clicking on links or opening attachments from suspicious or unknown sources.
- Contacting us immediately if you notice any suspicious or unauthorized activity on your account or our website, services, or products.
How we retain your information
We retain your information for as long as necessary to fulfill the purposes for which we collect it, or as required or permitted by law. The retention period may vary depending on the type and nature of the information, the purpose and scope of its use, and the legal or regulatory obligations or risks we face. When we no longer need your information, we will delete it or anonymize it in accordance with our data retention policies and procedures.
How we respect your choices and rights
We respect your choices and rights regarding your information, and we provide you with various options and tools to access, update, manage, or delete your information, such as:
- You can access and update your account information, such as your name, email address, phone number, password, etc., by logging into your account and visiting your profile or settings page.
- You can opt out of receiving marketing or promotional emails, messages, or notifications from us by following the unsubscribe link or instructions in the communication, or by changing your preferences in your account or settings page.
- You can request a copy of your information that we have collected and stored, or request us to correct, update, or delete your information, or restrict or object to the processing of your information, by contacting us at email@example.com. We will respond to your request as soon as possible, and in any case, within the time frame required by law. We may ask you to verify your identity and provide additional information or documentation to process your request. We may also charge a reasonable fee or refuse your request if it is excessive, repetitive, or unfounded, as permitted by law.
How we handle children’s information
Our website, services, or products are not intended for children under the age of 13, and we do not knowingly collect, use, or share any personal information from children under 13, unless we have obtained the consent of their parent or guardian, or as permitted by law. If we become aware that we have collected personal information from a child under 13 without such consent, we will delete it as soon as possible. If you are a parent or guardian of a child under 13, and you believe that your child has provided us with personal information without your consent, please contact us at firstname.lastname@example.org
How we contact you and how you can contact us
We may contact you by email, message, notification, or other means, as appropriate, to provide you with information or updates about our website, services, or products, or to respond to your inquiries, requests, or complaints. You can contact us by email at email@example.com