A poor approach to conflict management can lead to.
Direct Answer
Option A: Misunderstanding, stress or unsafe work
Unresolved interpersonal conflicts impair critical operational communication and teamwork. According to STCW human factor guidelines, poor conflict management generates severe workplace stress, dangerous misunderstandings, and unsafe work practices onboard.
All Options
Detailed Explanation & Context
Unresolved interpersonal conflicts impair critical operational communication and teamwork. According to STCW human factor guidelines, poor conflict management generates severe workplace stress, dangerous misunderstandings, and unsafe work practices onboard.
Relevant Framework: STCW 2010 Manila Amendments • DG Shipping E-Learning & Exit Exam Standards • Personal Safety & Social Responsibilities (PSSR).
Practice Full PSSR Set 12
Test yourself with 30 interactive questions, live timer, and instant score.