PSSR Exit Exam • Set 12 Question 23 of 30
Which action best supports conflict management?
✓
Direct Answer
Option D: Respectful communication and following ship procedures
Effective conflict management on board ships is sustained through transparent communication, mutual respect, adherence to procedures, and disciplined daily work habits.
All Options
A
Shouting at others
B
Hiding information
C
Skipping handover
D
Respectful communication and following ship procedures
(Correct Answer)
Detailed Explanation & Context
Effective conflict management on board ships is sustained through transparent communication, mutual respect, adherence to procedures, and disciplined daily work habits.
Relevant Framework: STCW 2010 Manila Amendments • DG Shipping E-Learning & Exit Exam Standards • Personal Safety & Social Responsibilities (PSSR).
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